PERSONAL DATA PROTECTION NOTICE

Mikrosphere Biyoteknoloji Sanayi ve Ticaret Limited Şirketi

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1. Data Controller Identity

Pursuant to the Law No. 6698 on the Protection of Personal Data ("KVKK"), your personal data is processed by Mikrosphere Biyoteknoloji Sanayi ve Ticaret Limited Şirketi (“Company” or “Mikrosphere”) as the data controller within the scope described below.

Title: Mikrosphere Biyoteknoloji Sanayi ve Ticaret Limited Şirketi
Address: Mızraklı Mahallesi, İnönü Caddesi No:167, Samandağ / Hatay, Turkey
Phone: +90 553 179 77 82
Email: destek@mikroballoon.com
Website: www.mikroballoon.com

 

2. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

• Management of product sales and delivery processes

• Execution of payment and invoicing operations

• Customer support and communication services

• Promotion of products and services, marketing communication (with explicit consent)

• Ensuring the security and optimization of the website

• Fulfillment of legal obligations

• Management of user requests and complaints

 

3. Categories of Personal Data Processed

• Identity Information (full name)

• Contact Information (phone number, email, address)

• Customer Transaction Data (order history, payment records)

• Transaction Security Data (IP address, session data)

• Marketing Data (preferences, engagement data – with consent)

• Cookie and behavioral analytics data

 

4. Methods of Collecting Personal Data

Your data may be collected through:

• Forms and transactions on the website (www.mikroballoon.com)

• Communication via email, phone, SMS, or WhatsApp

• Data provided by third-party services (e.g., payment or cargo services)

• Cookies and analytics tools integrated into the site

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5. Types of Cookies and Their Purpose

Below is a list of third-party cookies and tracking tools integrated into our website, along with their purposes:

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Google 

 - Tool: Google Analytics, Google Ads, Google Tag Manager, Google Tag - Purpose: Visitor behavior analysis, conversion tracking, targeted advertising

 

Facebook (Meta)

 - Tool: Facebook Pixel, Facebook Connect, Facebook Custom Audiences - Purpose: Retargeting, conversion tracking, social media engagement

 

NextRoll 

 - Tool: NextRoll, Adroll Pixel - Purpose: Behavioral targeting, personalized ad delivery

 

Taboola

- Tool: Taboola Pixel - Purpose: Interest-based content and advertising

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DoubleClick

 - Tool: DoubleClick (Google) - Purpose: Displaying personalized ads

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Sitebooster

 - Tool: Sitebooster - Purpose: SEO performance, site optimization, marketing analytics

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Information About Cookies on Wix Websites

Mikrosphere uses the Wix.com platform to operate its website at www.mikroballoon.com. Wix.com provides the necessary infrastructure for users to sell products and services online.

Every website created using Wix automatically includes certain cookies essential for the platform’s functionality.
To view the full list of cookies used by Wix and their explanations, please visit the link below:

🔗 https://support.wix.com/en/article/cookies-and-your-wix-site

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6. Managing / Rejecting Cookies

Visitors can control their cookie preferences at any time through their browser settings or by taking the following actions:

• Blocking or deleting cookies via browser settings (Wix support page)

• Using third-party "opt-out" tools to limit interest-based advertising

  • Digital Advertising Alliance (DAA) – for users in the United States

  • Network Advertising Initiative (NAI)

  • European Interactive Digital Advertising Alliance (EDAA) – for users in Europe
    These tools help you opt out of interest-based advertising provided by third-party advertising partners. Please note that opting out does not remove all ads, but it limits those tailored to your interests.

• Setting preferences through our website's cookie management panel (if available)

Note: Disabling certain cookies may affect the proper functioning of the website.

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7. Legal Basis for Processing

Your personal data is processed on the following legal grounds:

• Processing is necessary for the performance of a contract (KVKK Art. 5/2-c)

• Compliance with legal obligations (KVKK Art. 5/2-ç)

• Establishment, exercise, or protection of a legal right (KVKK Art. 5/2-e)

• Legitimate interest of the data controller (KVKK Art. 5/2-f)

• Your explicit consent (KVKK Art. 5/1) in cases where required

 

8. Recipients of Personal Data

Your personal data may be shared with:

• Payment infrastructure providers: İyzico, PayTR

• Cargo/shipping companies: PTT Kargo, Sürat Kargo, Yurtiçi Kargo, MNG Kargo

• Technical and marketing service providers (third parties)

• Authorized public institutions and organizations

• International service providers (with your explicit consent)

 

10. Transfer of Data Abroad

Some of the third-party services used on our website (e.g., Google, Facebook, NextRoll, Taboola, etc.) are located outside Turkey. With your explicit consent, your data may be transferred abroad in accordance with KVKK and GDPR principles.

 

11. Retention Period of Personal Data

Your personal data will be retained for as long as required by the relevant legislation or the purpose of processing. Once this period ends, the data will be deleted, destroyed, or anonymized securely.

 

12. Your Rights Under the KVKK

According to Article 11 of KVKK, you have the right to:

• Learn whether your personal data is processed

• Request information about the processing, if applicable

• Learn the purpose of processing and whether data is used accordingly

• Know third parties to whom your data is transferred

• Request correction of incomplete or inaccurate data

• Request deletion or destruction of your data

• Request notification of rectification or deletion to third parties

• Object to processing under certain conditions

• Claim compensation if you suffer damage due to unlawful processing

You may exercise your rights by contacting us at destek@mikroballoon.com.

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13. Changes to This Notice

This notice may be updated from time to time to reflect legal or operational changes. The most current version will always be available at www.mikroballoon.com.